FAQ
Aquí trobaràs respostes a les preguntes més comunes sobre els nostres serveis de lloguer d'autocaravanes, campers i 4x4, així com informació sobre els nostres accessoris i polítiques. Si no trobes la resposta que cerques, no dubtis a contactar-nos.
What happens if I give you the motorhome later than the agreed time?
Delay time has a supplement of € 50, as long as there is no booking after. In this case part of the deposit may be affected.
If I'm going less than 7 days, but I want unlimited miles how do I have to?
We include 250 km/day, but if you still need more km for your adventure, we offer a 350 km/day package that has a supplement of € 10/ day or in case you want unlimited km it is € 30/ day.
What type of insurance do your motorhomes have?
The motorhome has full-risk insurance with a 900 euro franchise and 24-hour road assistance throughout Europe. In the event of a breakdown or incident, you must contact the assistance of our insurance.
What is the minimum age to drive a motorhome?
Drivers must be at least 25 years old. And to be in possession of a class B driving licence that is more than three years old. If you are not a resident of the EU, you must be in possession of an international driving licence accompanied by a driving licence from your country (equivalent to class B in Spain).
How do I have to return the motorhome?
We give you the clean motorhome, with the full fuel tank and the clean grey and black water tank, and so it must be returned. If it is not returned under the same conditions in which it was delivered, it would be subject to a partial loss of the deposit.
What is the time for the collection and delivery of motorhomes?
The delivery and return of the motorhome is from Monday to Friday, although another schedule may be agreed, in the place, date and time agreed between both parties. But as a general rule:
The motorhome can be picked up from 09:00 on the day of start of the rental.
The motorhome will be delivered before 18:00 on the last day of the rental
